"This site can't be reached" error happens when I try to create an account


I got my Welcome Email, but when I click on the link to create my account it says "This site can't be reached".


Applies to:

  • Chrome


Something is blocking the link from working correctly.


  • Go through the troubleshooting options mentioned in the error.
    • Check your internet connection.
    • Check your Firewall settings.
    • Run the Windows Network Diagnostics.
  • Try using another Internet Browser.
  • Go to app.ntop.com and select 'Forgot Password' to create another email that will allow you to set up your account.

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