When is a floating license checked back in?

Question:

If you are here, you may wonder how to check in a borrowed floating license

You are getting a "No available floating licenses" error when the previous user closes their nTop session.

You are running into License Unavailable - "All available nTop licenses are in use at this time" error

 

License_Unavailable_2.png License_Unavailable.png

Answer:

When you close all active nTop sessions, you are checking back in the Cloud Floating license you borrowed. You don't have to do anything besides Close all the nTop windows. This should be instantaneous, and the license should become available for others in the floating pool to check out.

 

Is there an idle license timeout?

During the license status check run every 3 hours, we scan all the checked-out licenses to see if they are being used. In case of inactivity, they are checked back in.

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