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Access and Installation

Get help with account issues, software setup, and system requirements.

System requirements

Find the minimum and suggested computing configurations for optimal performance and an enjoyable experience with nTopology


  • System Requirements Guide
  • Can nTopology use virtual memory?
  • What operating systems does nTop support?
  • How to enable high-performance Graphics Card settings
  • How to configure your computer to get the most out of nTop
  • Does nTop require internet access?
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Accounts and Licensing

Get help with account management and questions concerning licensing.


  • Getting Started with Floating License
  • How to generate Host ID for Floating License
  • Licensing Options
  • My Account Welcome email never arrived
  • Cloud Licensing FAQ
  • How do I get technical support?
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Setup and Install Troubleshooting

Learn solutions to common issues regarding installation, software setup, accounts, and system updates.


  • nTop Troubleshooting Guide
  • Getting Started with nTop
  • Workarounds for Known Issues when upgrading to 4.0
  • Amazon Web Services guide for running nTop
  • Can I view nTop files without nTop?
  • Out of disk space error when installing in a different drive than C:\
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