Getting Started with nTop

If you’re here, you’re probably trying to figure out how to get started with nTop. After reading this tutorial, you should be able to:

Before beginning, ensure that your workstation satisfies the minimum system requirements (nTop System and Licensing Requirements Guide).

1. Account Set-Up

After you reach out about nTop or talk to our Sales team, you will receive an email from no-reply@ntop.com. If you can't find it, it may be in your spam folder. If it isn't there, check out these tips and contact support if you still have issues.

  • Open the email.
    • Select Activate My Account.
    • This takes you to app.ntop.com, where you can set up a new password. Your username will be the email address you used to sign up. 

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  • If you have received nTop Licenses mail, it means that you have been issued nTop Licenses. Sometimes, the above email from Activate My Account can be seen as spam.

  • If your link to set up your new account has expired, you can generate a new link by selecting Request. A new email will be sent to your email address. You can also use the Forgot Password option to reset your account.

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  • Set up a new password and click Save.
    • Once you set up a new password, you will be taken to the login screen.

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  • Login using your email address and new password.

2. Download the Software

Upon logging in to the nTop User Dashboard, you will see a button on the home page to download the latest version of nTop.

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  • Select Download nTop and save the file to your desktop

While nTop is downloading, check out the resources available in the User Dashboard.

  • nTop Learn- Our learning site has a wide variety of courses for users to enroll in
  • nTop Support- Our support site contains a knowledge base of nTop-focused articles, access and installation information, release notes, and a link to contact our support team.
  • Account Settings- View license information, change your password, or enable two-factor authentication
  •  

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3. Install the Software

  • Double-click on the nTop-X.X.X.msi to run the installer.
  • Read and accept the EULA to continue with the installation.
  • Choose the file location to save the program.
  • Choose which Toolkits you want to install.
  • Select Install.
  •  

4. Open the Software

  • Double-click on the nTop icon (or search in the Windows search bar) to open the program.
  • Enter your email address and password to log in.
  • The Home page opens up, allowing you to start a new file, Open a new file, or open an existing example file.
  •  

5. Software Updates

  • A green arrow appears in the upper right-hand corner when a new update is available. By selecting the button, you can view the Release Notes and download the latest updates. 
    • You will need to close nTop to install the latest version.

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6. View Documentation and get Help

In the upper right-hand corner, select the '?' icon to open a sub-menu.

  • About—It shows you your current nTop version and your license expiration date and has links to our EULA, Acknowledgments, and website.
  • Documentation - This opens our nTop internal documentation. It contains information on navigating nTop's UI, shortcuts, block information, and more.
  • What's New- Brings you to the Release Notes section of our internal documentation
  • Support- This brings you to our support site, which contains a knowledge base of nTop-focused articles, access and installation information, release notes, and a link to contact our support team.

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7. Get Support

Read about our support resources here: How do I get technical support?

And there you go! Following the instructions above, you should have nTop downloaded and ready to go. Now, you’ll be able to start using the program. 

If you still have questions, our support team would be happy to help you.

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