Issue:

• Error message: "The code execution cannot proceed because VCRUNTIME140_1.DLL was not found. Reinstalling the program may fix this problem."
• Crash in ucrtbase.dll (Exception code: 0xc0000409)

Applies to:

• Windows 10 and 11
• Microsoft Visual Studio 2015, 2017, 2019

Cause:

This Windows error message generally occurs due to missing or corrupt Visual C++ redistributable files.

Solution:

Get the latest versions of Microsoft Visual C++.

1. Visit the Microsoft support site.
2. Browse the Visual Studio 2015, 2017, and 2019 sections.
3. Download x64: vc_redist.x64.exe
4. Double-click to run the program and install the files.

More on this topic:

• nTop Troubleshooting Guide
• I am trying to open nTop, and there's an error with VCOMP140.DLL
• An unexpected error occurs upon opening files.