The software does not open when using a laptop with a docking station

Issue:

nTop opens properly on an undocked Dell Precision laptop. However, the software does not work if connected to a Dell D6000 docking station utilizing USB Graphics.

Applies to:

  • nTop
  • Laptop
  • Dell Precision Mobile Workstations
  • Dell Docking Stations

Cause:

Some docking stations utilize USB Graphic solutions that may interfere with discrete GPUs.

Solution:

Some users can work around this issue by starting nTop on the undocked workstation and then connecting to the dock. However, a Dell Docking station with a Thunderbolt connection may offer a better experience. Visit the Dell troubleshooting guide for more assistance.

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Keywords:

 laptop issue dell docking dock thunderbolt usb precision 
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